Shipping Policies

Shipping Policy for Madi & Laci - Your Family's One-Stop Shop

Last Updated: 12/29/2023

1. Processing Time:

  • All orders are processed within 1-3 business days, excluding weekends and holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Partners:

  • We partner with reliable carriers to ensure safe and timely delivery of your orders.
  • Shipping carriers may vary.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the items in your order and the destination address.
  • Free shipping may be available for orders exceeding a certain amount. Check our website for current promotions.

4. Shipping Times:

  • Standard shipping typically takes 5-10 business days for domestic orders.
  • International orders may take 10-20 business days for delivery, depending on the destination.

5. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • Tracking information allows you to monitor the status and location of your package.

6. Multiple Shipments:

  • In some cases, your order may be shipped in multiple packages to ensure the quickest delivery.
  • You will receive separate tracking numbers for each shipment.

7. Customs and Import Taxes:

  • For international orders, customers are responsible for any customs and import taxes that may apply.
  • Madi & Laci are not responsible for delays due to customs processes.

8. Address Accuracy:

  • Customers are responsible for providing accurate shipping information.
  • Please double-check your shipping address during checkout. Madi & Laci are not responsible for orders shipped to incorrect addresses.

9. Lost or Stolen Packages:

  • Madi & Laci are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance in such cases.

10. Contact Information:

  • If you have any questions about your order or our shipping policy, please contact our customer service at madi.lacistores@gmail.com.

Note: This shipping policy is subject to change. Please refer to the latest version on our website for the most up-to-date information.